Respect. Progress. Peace.

UPATE - December, 2024

We're so thankful to be seeing the Conflict First Aid community growing again, our training program underway and a New Year of change ahead. So much good is coming our way even in the midst of rising polarization and a sense of caustic dispute. We're in for making the differences MUCH easier...and starting now.

Watch the celebratory video for another thank you and please, take this invitation to review the following links:

First: the zero-cost Ask a Conflict Navigator Community (currently private, but just ask to join). There, we talk, learn and share in general about what we need to learn. 

We're building on lessons there, so you can learn along with us. 

Second: a very special page. It has been there for years, but to date is only used by those who ask. Now, it will be a place where anyone can join in the support of the community and the development of conflict first aid: through the https://buymeacoffee.com/conflictnavigator site you can support us one time, or in an ongoing way - those who subscribe join at a level of patronage that includes direct support, mentoring, and learning with the Founder, Joan Feringa.

We'd love your support. 

. Note, if you're in the special group of Advanced Practitioners or a Conflict First Aid plank owner already, you have lifetime access to those calls. You will be getting an email with regard to that soon. 

Happy Conflict Resolution Day!

Conflict First Aid™. 

Conflict First Aid™-equipped friendships, families, communities and organizations are healthier ones. Make it accessible, easy and powerful with the Foundations Training. Sign up for news and the waiting list, above.

Got conflict? 

Not early anymore? 

You may need conflict navigation and resolution support, analysis, intervention, or management.

Early options: You (or for someone else) 

may want conflict prevention, de-escalation, 

or the support of our experts in Conflict First Aid™.

Ask Support!

 *a problem shared is a problem solved (or doubled, if you do it wrong)*

If you have any questions or concerns please private message us and we can address them ASAP.

It can be overwhelming to be in the middle - or know where or how to start. A brief call will get you started - or have it handled.

Restoration of teams, relationships and communities is often possible: even when it seems hopeless - you don't need to stop trying, no matter the stage it is at. 

There are many options: a spectrum of options. We can help get you started, or problem solve what isn't working - or hasn't worked. We can help with education, information, resources, help or support for dealing with the tough personalities. Like most, we prefer quick, low-cost, and, "the lowest appropriate level". 

What, exactly does that mean? LOWEST cost in time, effort. LOWEST stress. LOWEST challenge. Least resistance. Best buy-in. Fastest solution.

Ask us about any challenge - we'll get you expert support. Conflicts can be simple - or get MESSY. Prevent problems early on, get questions answered!

Start with an email, here: hello@conflictnavigator.com

The first consultation by email, Zoom Video, or direct message, is no cost. Sometimes, one call can be all the help you need. We'll do our best to inform, guide, or support you. 

This is the home of Conflict First Aid™

Conflict First Aid™ Skills 

Certificate workshops are returning. 

There is a wait list.

Conflict First Aid is a voluntary, SAFE, simple way to know exactly what to do...

and what NOT to do. 

Conflict First Aid™ is help for both yourself - and others - 

(...even Conflict Specialists do NOT know how to do it)

to stay OUT of the middle, helpful and sane. 

Strength, confidence, power - learn to get it back. Stop avoiding. See conflict for what it is - and build competency to work it through.

In just 7.5 hours - just ONE day of training. Online or in person (both are currently waitlisted).

You'll be improving the accessibility to Conflict Supports...everywhere:

Relationships. Families. Workplaces. Communities. Difficult people. Difficult problems. We all have need for it - we all can help.

Join the "Ping List" and be among the first to know: 

Join the Conflict First Aid 5 SAFE Steps Wait List - SAVE YOUR SEAT -

Learn exactly what to do when conflict disrupts life, work, or the things and people you care about

We will NOT share your information.

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"Joan is the real deal when stakes are high and failure isn’t an option”

Meet the Founder

Joan Feringa (McLeod) has been a conflict management specialist (resolution and prevention) for over 25 years. 

As an educator, leader, partner, and coach with a long-standing connection to water (she was on the water with her Dad, with Sea Cadets and the Canadian Coast Guard and lives near it today): navigator/practitioner competencies continue to inform her work today.

WHERE DID CONFLICT FIRST AID™ START? 

A 'life long learner' and scholar who is always open to learning, Joan's Master's thesis (2002), "A Hammer or the Whole Toolbox? Conflict Management in Organizations" proved conflict management support (neutral and just-in-time) was sometimes welcome and effective: but not even close to accessible, quick, or easily enough. 

It sure wasn't fun - or the obvious thing to do. No wonder she, herself, was a conflict avoider.

The Gap - Seeing CONFLICT FIRST AID™ as "Missing" is Born 

In 2017, after ushering her own family through a serious mental health emergency a series of events proved there was a desperate gap: there was no scaffolding for support of social conflict at all. She knew a universal way that she'd seen helped for conflicts of all kinds. She'd spent 15 years testing it, teaching it, mentoring it - and seeing it slip out of people's hands given the level of conflict competency out there in the world.

The basics were NOT there. 

The universal way was NOT complex. 

It was clear: mental health first aid is only a few decades old. Medical (standard) first aid was unknown just a few centuries ago, but today, we all know 911, antiseptics and sterile bandages...maybe even CPR. 

Joan identified a clear and critical gap. The missing piece in conflict prevention, management and de-escalation was simple and quick: accessible Conflict First Aid™.

The Moment

After proving volunteers (from all walks of life) could learn and help with evidence-based de-escalation and prevention competencies (equivalent to medical and mental health first aid), the first Conflict First Aid™ certificates were awarded in January, 2020.

Foundations of Conflict First Aid™ can be learned in just 7.5 hours. 

Wish you could ask the founder a question?

She'll answer! 

Email her, here: joan@conflictnavigator.com

A SAFE sequence. 

5 simple steps that are EASY to do.

 Conflict First Aid™ Foundations can be learned in 7.5 hours.

Coming Soon: The Conflict First Aid™ Plank Owners, Community Practice Portal and Conflict School Zones are returning soon.

Ready to be Certified in Conflict First Aid™? Join the Wait List!

Want a Conflict Specialist? Need more than "First Aid"?

 Conflict First Aid™ Foundations can be learned in 7.5 hours.

We can help. 

Leaders, teams, boards and whole communities or organizations can need help.

After 25 years of learning, research, application and operations in all conflict management practices, we've seen it all and people love what we do.

Workshops, mentoring, project management, culture and inclusion support, coaching and MORE. Just ask - click here.

Whether conflict is disruptive, costly, difficult or impossible at home, work or your community (toxic people and problems are everywhere), conflict support and expertise can HELP.  

With Conflict First Aid protocols, you'll know what to do and HOW to do it with ease. 

If there is need for more support, at the first opportunity, ask. From there, we can help you bring calm to changing the way you or others react to conflict disruption, disrespect or difficulty. Get support for yourself or for others - Conflict First Aid™ changes EVERYTHING.  

Register for one of the next courses and you'll be one step closer to knowing all you need about Conflict First Aid™. 

Join the Wait List

Contact us. The answers you want can be asked...just ask them, email, here.

You (or someone you care about) may just be tired of dealing with difficult people and toxicity...need help now, just once, or consistently. and we'll get you started. We really are happy to help everyone! Learners, those in conflict, or those wanting to solve, or REsolve (or even 'PROvent' (proactively prevent) issues that are escalating - and don't need to get worse! 

Thank you for visiting our site!

Spread the word yourself!

ConflictNavigator.com

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